About the service

Freo Street Doctor is a mobile medical health service that provides a visible, easily accessible and non-judgemental primary health care service to marginalised, disadvantaged and homeless people in our community. The service aims to care for those members of our community who for many reasons may not access mainstream general practice. The medical practice is accredited according to RACGP standards.

The service provides over 2000 consultations annually with over 20% of patients visiting the Freo Street Doctor identifying as homeless and nearly 45% of patients self-identifying as Aboriginal and/or Torres Strait Islander.

Over 80% of clients present with more than one medical condition and over 90% of clients used FSD as their primary healthcare provider.

The Freo Street Doctor team is staffed by General Practitioners, Registered Nurses, Outreach Workers and Social Workers.

The service can help people with health issues including:
  • Diagnosed or undiagnosed mental illness
  • Homelessness
  • Blood borne viruses
  • Sexually transmitted infections
  • Injuries or conditions due to assaults or self-neglect
  • Emotional/social problems
  • Reproductive/gynaecological/urinary conditions
  • Alcohol and/or drug related issues
  • Diabetes
  • Immunisations
  • Respiratory conditions
  • Chronic diseases
  • Skin conditions

Accessing Freo Street Doctor

Clinics are held for three hours at weekly clinics across Fremantle, Cockburn and Melville. Freo Street Doctor works closely with local community support services, medical specialists and allied health professionals to ensure a high level of patient care.

This is a free service. All consultations and procedures are bulk billed at no cost to the patient.  A Medicare card is required.

Consulting Hours

NO REFERRAL OR APPOINTMENT NECESSARY

Please click here to download the full list of Clinic Times & Locations or refer to the document below.

Image
To access medical care outside of normal GP hours (6.00pm - 8.00am), contact Dial a Doctor on 1300 030 030 for home visits. If you are in an emergency, do not wait to see a doctor. Dial 000 or attend your nearest Emergency Department.

Referrals

No referral or appointment necessary.

For further information on the service, please send us an email or call 08 9432 0480.

Information About your Consultation

Management of Patient Information
All patient information is confidential and we will not give your details to any third parties without your consent.  You may request a copy of your health record at any time, by completing this form.

Results Follow-Up
Please ensure that we have your correct contact information so that results can be followed up quickly if required.  You will be contacted by the service should the Doctor need to discuss your results with you.  Otherwise, please allow three working days for results to be received, before returning to the clinic to discuss.

There are arrangements to exchange clinical details about patient care for doctors who perform home and other visits on behalf of the patient’s regular doctor and the care provided is documented in the patient’s medical records.

Feedback & Complaints
We take your concerns, suggestions and complaints seriously.  If you have a problem, we would like to hear about it.  Contact the  Freo Street Doctor Manager on 9432 0480. Alternatively, you can complete this feedback form.

Home Visit Policy

Freo Street Doctor GPs do not offer home visits to our patients. The practice ensures that there is an alternate system of care that patients can access, should they require a home or after-hours visit. Patients are referred to the free Dial a Doctor home visiting service. 

There are arrangements to exchange clinical details about patient care for doctors who perform home and other visits on behalf of the patient’s regular doctor and the care provided is documented in the patient’s medical records.

Contact the Freo Street Doctor

Contact us Monday to Friday 8.30am-4.30pm or leave a message out of hours and we will get back to you as soon as we can.

 (08) 9432 0480
 (08) 9339 8355
freostreetdoctor@blackswanhealth.com.au

Print Page