Our Story

Black Swan Health was established in 2014 as an independent not-for-profit company limited by guarantee. Its primary focus is the provision of high quality primary and mental health services that achieve positive health outcomes for the community.

Black Swan Health emerged from changes in the funding and service delivery model for primary health care and in 2015, acquired all direct service delivery programs previously provided by Panorama Health Network (formerly known as Perth North Metro Medicare Local, Osborne GP Network and Osborne Division of General Practice). In 2016 Black Swan Health also acquired One Healthy Community (formerly operating as Fremantle Medicare Local). Black Swan Health and its related entities has operated primarily in the health, community and mental health sectors since 1993, developing a considerable body of knowledge in the delivery and evaluation of programs and services. As a registered provider of disability services, Black Swan Health has also embedded the principles of person centred practice into its day to day service delivery and has well established outcome based reporting and measurement systems in place across all areas.

Black Swan Health delivers tailored health, mental health and wellbeing services that are high quality, evidence-based, safe and aim to achieve positive outcomes for its clients.

Our Mission

To achieve the best possible health and mental health outcomes, and optimal provision of disability services and social supports.

Our Vision

Black Swan Health leads the way in the delivery of health care, and disability supports and services.

Our Values

COMPASSION by demonstrating understanding, empathy and consideration to all.

PEOPLE-FOCUSED by placing each individual and their goals at the centre of their care.  We are here for our patients and clients.

INCLUSION by embracing diversity and welcoming all people.

INTEGRITY through transparent, ethical decision-making and honesty in our actions. 

RESPECT for each other, our clients, their families and carers by treating all individuals with dignity and fairness without discrimination.

TEAMWORK by working together to achieve the best outcome for our patients and clients.

Quality Accreditations


National Standards for Mental Health Services

Quality Innovation Performance (QIP)


Quality Improvement Council Health and Community Service Standards

Quality Improvement Council (QIC)


Standards for General Practices

Royal Australian College of General Practitioners (RACGP)


Training Accreditations


Quality Improvement and Continuing Professional Development

Royal Australian College of General Practitioners (RACGP)



Winner 2018

Community Hero of the Year

Fremantle Business Awards 2018

Winner 2018

Excellence in Innovation


Winner 2018

Best Customer Service


Disability Awards logo

Winner 2017

Excellence in Advocacy & Rights Promotion

Disability Awards logo

Winner 2017

Overall Award for Excellence

Fremantle Business Awards Logo

Winner 2017

Corporate Social Responsibility

Best New Business Award Black Swan Health

Winner 2017

Best New Business