About the program
headspace Osborne Park is a FREE health service for young people aged 12-25 and their families who are going through a tough time. headspace assists young people and their families with:
- mental health
- physical and sexual health
- alcohol and other drugs; and
- education and employment support.
Support is also available for parents, carers and siblings of young people engaged with headspace Osborne Park who are experiencing a mental health issue or an issue that is affecting their family or relationships. Support for families may include psycho-education, guidance through a difficult time, information about managing a crisis and ongoing counselling for family members.
Online and telephone support is available for young people and their families by accessing www.eheadspace.org.au
Black Swan Health Limited is the lead agency for headspace Osborne Park.
Please note: headspace Osborne Park is not an acute mental health service. If you have any immediate concern for either yourself or the safety of a young person, please contact emergency services, or dial 000 in an emergency.
What you can expect from headspace Osborne Park:
- To be seen as quickly as possible
- Respect – no matter what the issue is
- Friendly and non-judgemental staff
- Easy referral to other health and youth workers
Where should I start?
You can call headspace Osborne Park, Monday to Friday during office hours on (08)9208 9555. If the call is regarding services for yourself, a headspace worker will:
- explain the services we are able to provide and other support options available
- chat to you about what you might be wanting support for; and
- chat about how we can work together to best suit your needs
For information about workshops and parent information evenings delivered by headspace Osborne Park please visit Osborne Park at the headspace website.
Young people are encouraged to make contact with headspace Osborne Park by phone (08) 9208 9555 or by emailing (email@example.com). A worker will contact the young person within 1 – 3 working days to chat about the services that are available at the centre, what the young person is wanting support for and how headspace can assist.
Please note: the email account is only checked during business hours so if urgent help is required, the necessary emergency services must be contacted (see above).
Young people can drop in to headspace Osborne Park (Suite 2, 145 Main Street, Osborne Park) during office hours, Monday to Friday. Young people and their families can chat with a headspace worker about the services that are available at the centre, what the young person is wanting support for and how headspace can assist.
GPs, Allied Health Professionals, community-based agencies and educational institutions can all refer young people to headspace Osborne Park using the Referral Form attached. General Practitioners should include a mental health care plan (if appropriate) for the young person and attach this to the headspace Osborne Park referral form. The Referral Guidelines for Professionals document can be found here.
It’s not unusual to feel nervous about getting help for the first time. It sometimes helps to ask a family member or friend to help you to make an appointment, or to ask for them to drop-in to the centre with you. Families, carers or friends can refer a young person by phone or email. The young person needs to consent to the referral and be willing to meet with a headspace Osborne Park team member. Once a referral for a young person has been made , a worker will contact the young person within 1 – 3 working days to chat about the services that are available at the centre, what the young person is wanting support for and how headspace can assist.
Support is also available at headspace for parents, carers and siblings of young people engaged with headspace Osborne Park. If you are supporting a young person accessing the centre and are experiencing distress, confusion, would like to learn more about your young persons experiences and how you can help, or if you need help for yourself, please chat to a headspace team member about support options available.
IF YOU ARE IN CRISIS – please contact emergency services:
- Kids Helpline – 1800 55 1800
- Lifeline Australia – 13 11 14
Or attend your nearest Emergency Department:
headspace is not a crisis service
If you are in immediate crisis, call 000, go to your nearest hospital emergency department, or call one of the crisis support lines below:
Mental Health Emergency Response Line
(18 years and over)
1300 555 788
Acute Response Team (under 18 years)
1800 048 636
13 11 14